Our philosophy

We are producing products of the highest quality for more
than 10 years. Mutual confidence with our partners
and colleagues is our philosophy.

Our goal is not to be the biggest, but the best and most favorite producer of fireplace inserts.

Petr Banasinski, Richard Dorazil 
Founders of Hoxter company

Our company

We are located in the immediate vicinity of the Brno city, in the middle of nature but still easily accessible. The complete development, construction departure, sales and production lines are assured by a team of around one hundred employees. Warehouse, final assembly and as well the entire logistics are carried out from a strategically designed building complex of three halls. The administrative part of the company contains airy offices and rooms for training courses but also pleasant spaces available for our employees to take some time for relax and meetings.

 

Our company
Our company

Business philosophy

We collaborate only with the experts in the field, stove fitters which guarantees that the best product will be installed the best way. We don't support the internet sales, we have decided for selective distribution through the network of trained partners. There is a bond of trust and respect between the produces and the client, which are both the most important elements of our philosophy.

Business philosophy

Quality

We are not following the current trend of the consumer goods with a short lifespan. Our products are strongly build, made from the best available materials and designed to withstand an intensive operation for a long period of time. We do not produce problems, we produce Hoxter.

Quality
Quality

Design and development

The way between the first idea to the finished product is a long one. An extended period of time needs to be invested into demanding development and extensive testing. We try hard not to overlook even the smallest detail. We are applying as many new solutions and improvrments when new product is possibly being developed or the current one inovated, so we contribute to even higher user comfort of our appliances. We use in house laboratories where every product is being intenely tested before it's introduced to the public.

Design and development

Service and technical feedback

We fully back our products and we are ready to support you when ever you need us. All service request are being solved within a few days. The client service is provided by a professionally trained technician from our company or from our importer. Every service is carefuly analysed so we can find and eliminate the possible cause.

Service and technical feedback
Service and technical feedback